How to Remove an Invalid Trial License

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Jean Bekker

Hi, we have recently released a software version with an embedded trial license; however, due to a coding error, the license will never expire.  We have since released a new version that fixes this problem.  Is there a way to delete the trial license?  I cannot seem to locate it in the qlm portal or management console (I guess it is because it is not saved in the database).  

 

Thanks for your help in advance.

Jean

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    Soraco Technologies

    Hi Jean

     

    There are 2 types of trial keys: (a) keys that are tracked in the DB and that can be revoked and (b) keys that are not tracked in the DB. 

    When you embed a license in the code, you typically use type (b) above. You can therefore not delete that key.

    Our recommendation is to create trial keys on demand rather than embedding the key in the code.

    There are 3 automated ways to do that:

     

    1. Via our Trial License Registration page that you can reference from your web site.

    2. Via the CreateComputerBoundTrialKey API

    3. Via the user registration page in the QLM v10 License Wizard

    Regards

    John

     

     

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