in QLM UI: Error in issuing activation key. Could not find product: 3 1.0

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Daniel Hewett

October 15, 2014 22:15

When I am in manage keys tab, and create a new key, I get: Error in issuing activation key. Could not find product: 3 1.0

The product is defined. This is a new installation of QLM

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• Official comment

  

  Soraco Technologies October 18, 2014 11:51

  When you create a new product, you must upload the product to the server.

  Typically, QLM automatically warns you if it detects a discrepancy between the products on your local system v/s the products on the server.

  To force synchronization, do the following:

  • Go to the Manage Keys tab
  • Click Sites and select your Site
  • Click "Upload products to web service"

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