ValidateLicenseOnServer renturns error " The license is not valid, no product was found that matches your key."

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  • Official comment
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    John Michel

    There are a few scenarions where this could happen:

     

    1. If you have not uploaded your products to the License Server. QLM should automatically prompt you to upload your products if it detects that new products were added to the client but not synchronized with the server. You can try the following:

    - Go to the Define Products tab and make sure you can see all your products 

    - Go to the Manage Keys tab

    - Click Sites and select your site

    - Click Upload products to the License Server

     

    2. This can happen if your client is pointing to the wrong server. Check the that LicenseServer property in the XML points to your own server.

     

    Regards

    John

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