[This article does not apply to QLM Express customers. It is only relevant for QLM Pro, Enterprise or Doc customers.]
If you make changes to the product definition in the QLM Management Console / Define Products tab and the changes do not seem to get saved, follow the steps below to rectify the issue.
- Launch the QLM Management Console.
- Go to the Manage Keys tab.
- Click Sites.
- Go to the Files and Folders tab.
- Copy the path of the Products File field to the clipboard.
- Click Cancel to close the dialog window.
- Next, click the Settings icon and select Options as shown below:
- Locate the Products file path field.
- Delete the current value then paste the path that you copied earlier to the clipboard.
- Click Ok.
- Restart QLM.
- Go to the Define Products tab and make any change to the product as needed.
- Click the Save button.
- Go to the Manage Keys tab.
- You should be prompted to upload your products to the server.
- Answer 'yes' to upload the new product definition to the server.
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