Wordpress-Woocommerce "Confirmation Email" - Product License Key

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Kelvin Ng

May 23, 2017 05:16

Hi, 

I refer to the above. I have installed the Woocommerce QLM and do the steps as per 

https://support.soraco.co/hc/en-us/articles/207907363-How-to-integrate-QLM-with-WooCommerce

 

But I am not able to see the correct product license key is attached in the email. 

Where possible go wrong and what can i do to make it correct.

Thanks.

 

Regards,

 

Wee Kang

 

 

0

• Official comment

  

  Soraco Technologies May 23, 2017 18:37

  Hi Wee

   

  - Is the key being generated in QLM?
  - Check the event log in QLM to see if there are any errors (Manage Keys tab / Event Log)
  - Make sure WooCommerce is enabled in QLM (Manage Keys tab / Commerce Providers / WooCommerce / Enabled)

   

  John

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  Kelvin Ng May 24, 2017 02:52

  Dear John,

  I have used the Event Log to find out the connection problem.

  Now is working.

  Thanks for the suggestion!

  Wee Kang

   

   

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  Soraco Technologies May 24, 2017 10:48

  Great, thanks for the update.

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