By default, for security reasons, the QLM Portal does not allow attaching images to an email.
To enable this functionality, you must modify the permissions of 2 folders where images are uploaded.
On your server, locate the following 2 folders:
For each folder, modify the NTFS permissions as follows:
User: IUSR, Permissions: Modify, Read & execute, List folder contents, Read, Write
User: IIS_IUSRS, Permissions: Modify, Read & execute, List folder contents, Read, Write