How to send email notifications when an illegal computer is detected

When an illegal computer is detected, QLM creates a record of that detection in the system. You can read more about illegal computers here.

This article describes 2 approaches to deal with illegal computers: 

• Send yourself (the vendor) an email notification when an illegal computer is detected
• Send the customer a notification when an illegal computer is detected.

How to send yourself an email report of illegal computers

Create a search

• Launch the QLM Management Console 
• Go to the Manage Keys tab
• Click the Search drop down and select Edit searches
• Create a new search as follows (the search should already exist):
  • Name: Alert Illegal Computer
  • Table: Illegal Computers
  • SQL: LastAccessedDate > [date] and LastAccessedDate > '2020-04-29 4:00 PM' (the hard coded date here is required to avoid sending an email to all customers already in the Illegal Computers table - change to hard coded date to today's date)

Create a Scheduled Task

• Launch the QLM Management Console 
• Go to the Manage Keys tab
• Click Scheduled Tasks
• Create a new scheduled task as follows:
  • Name: Illegal Computer Report
  • License Server: <your license server>
  • Search: Illegal Computers
  • Run Every: 1 Day
  • Send Mail To: <nothing selected>
  • CC: <your email address>
  • Subject: Illegal Computers Report
  • Emai Template: Vendor.IllegalComputersReport

With the setup above, you will receive a daily report of all detected illegal computers.

How to send your customer a notification when an illegal computer is detected

Create a search

• Launch the QLM Management Console 
• Go to the Manage Keys tab
• Click the Search drop down and select Edit searches
• Create a new search as follows (the search should already exist):
  • Name: Alert Illegal Computer
  • Table: Illegal Computers
  • SQL LastAccessedDate > [date] and LastAccessedDate > '2020-04-29 4:00 PM' (the hard code date here is required to avoid sending an email to all customers already in the Illegal Computers table - change to hard coded date to today's date)

Create a Scheduled Task

• Launch the QLM Management Console 
• Go to the Manage Keys tab
• Click Scheduled Tasks
• Create a new scheduled task as follows:
  • Name: Illegal Computer Per Customer
  • License Server: <your license server>
  • Search: Illegal Computers
  • Run Every: 1 Day
  • Send Mail To: Customer (for testing purposes, you may want to set this after your tests are completed)
  • CC: <your email address>
  • Subject: Illegal Computer
  • Emai Template: Customer.IllegalComputer

With the setup above, your customer will receive a daily notification of all detected illegal computers.