How to send email notifications when an activation attempt is detected

When an activation attempt is detected, QLM creates a record of that detection in the system. You can read more about activation attempts here.

This article describes 2 approaches to deal with activation attempts: 

• Send yourself (the vendor) an email notification when an activation attempt is detected
• Send the customer a notification when an activation attempt is detected.

How to send yourself an email report of activation attempts

Create a search

• Launch the QLM Management Console 
• Go to the Manage Keys tab
• Click the Search drop down and select Edit searches
• Create a new search as follows (the search should already exist):
  • Name: Alert Activation Attempt
  • Table: Activation Attempts
  • SQL: ActivationDate > [date] and ActivationDate > '2020-04-29 12:00 PM'(the hard code date here is required to avoid sending an email to all customers already in the Activation Attempts table - change to hard coded date to today's date)

Create a Scheduled Task

• Launch the QLM Management Console 
• Go to the Manage Keys tab
• Click Scheduled Tasks
• Create a new scheduled task as follows:
  • Name: Activation Attempts Report
  • License Server: <your license server>
  • Search: Alert Activation Attempt
  • Run Every: 1 Day
  • Send Mail To: <nothing selected>
  • CC: <your email address>
  • Subject: Activation Attempts Report
  • Emai Template: Vendor.ActivationAttemptsReport

With the setup above, you will receive a daily report of all detected activation attempts.

How to send your customer a notification when an activation attempt is detected

Create a search

• Launch the QLM Management Console 
• Go to the Manage Keys tab
• Click the Search drop down and select Edit searches
• Create a new search as follows (the search should already exist)
  • Name: Alert Activation Attempt
  • Table: Activation Attempts
  • SQL: ActivationDate > [date] and ActivationDate > '2020-04-29 12:00 PM'(the hard code date here is required to avoid sending an email to all customers already in the Activation Attempts table - change to hard coded date to today's date)

Create a Scheduled Task

• Launch the QLM Management Console 
• Go to the Manage Keys tab
• Click Scheduled Tasks
• Create a new scheduled task as follows:
  • Name: Activation Attempt Per Customer
  • License Server: <your license server>
  • Search: Alert Activation Attempt
  • Run Every: 1 Day
  • Send Mail To: Customer (for testing purposes, you may want to set this after your tests are completed)
  • CC: <your email address>
  • Subject: Activation Attempt
  • Emai Template: Customer.ActivationAttempt

With the setup above, your customer will receive a daily report notification of activation attempts.