When an activation attempt is detected, QLM creates a record of that detection in the system. You can read more about activation attempts here.
This article describes 2 approaches to deal with activation attempts:
- Send yourself (the vendor) an email notification when an activation attempt is detected
- Send the customer a notification when an activation attempt is detected.
How to send yourself an email report of activation attempts
Create a search
- Launch the QLM Management Console
- Go to the Manage Keys tab
- Click the Search drop down and select Edit searches
- Create a new search as follows (the search should already exist):
- Name: Alert Activation Attempt
- Table: Activation Attempts
- SQL: ActivationDate > [date] and ActivationDate > '2020-04-29 12:00 PM'(the hard code date here is required to avoid sending an email to all customers already in the Activation Attempts table - change to hard coded date to today's date)
Create a Scheduled Task
- Launch the QLM Management Console
- Go to the Manage Keys tab
- Click Scheduled Tasks
- Create a new scheduled task as follows:
- Name: Activation Attempts Report
- License Server: <your license server>
- Search: Alert Activation Attempt
- Run Every: 1 Day
- Send Mail To: <nothing selected>
- CC: <your email address>
- Subject: Activation Attempts Report
- Emai Template: Vendor.ActivationAttemptsReport
With the setup above, you will receive a daily report of all detected activation attempts.
How to send your customer a notification when an activation attempt is detected
Create a search
- Launch the QLM Management Console
- Go to the Manage Keys tab
- Click the Search drop down and select Edit searches
- Create a new search as follows (the search should already exist)
- Name: Alert Activation Attempt
- Table: Activation Attempts
- SQL: ActivationDate > [date] and ActivationDate > '2020-04-29 12:00 PM'(the hard code date here is required to avoid sending an email to all customers already in the Activation Attempts table - change to hard coded date to today's date)
Create a Scheduled Task
- Launch the QLM Management Console
- Go to the Manage Keys tab
- Click Scheduled Tasks
- Create a new scheduled task as follows:
- Name: Activation Attempt Per Customer
- License Server: <your license server>
- Search: Alert Activation Attempt
- Run Every: 1 Day
- Send Mail To: Customer (for testing purposes, you may want to set this after your tests are completed)
- CC: <your email address>
- Subject: Activation Attempt
- Emai Template: Customer.ActivationAttempt
With the setup above, your customer will receive a daily report notification of activation attempts.
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